The Plantaholic Prescription

We pack your plants with love and care. Website orders and Prescription boxes are dispatched within 5–7 working days after each order is placed. This is the time before your parcel leaves us, not the delivery time.

Prescription orders renew monthly on your original order date, with a box dispatched each month. We use tracked delivery and send tracking details when your parcel leaves the jungle. Delivery charges and available destinations are shown at checkout.

Free collection is welcome by arrangement. All shop visits must be booked online before travelling. Appointment times are Monday–Saturday, 10am–4pm; Sunday closed.

For delivery or collection questions, email thebeardedplantaholic@gmail.com.

To cancel your subscription , log in to my website, click your member profile at the top of the site, select My Subscriptions from the drop-down menu, and then choose to cancel the specific subscription. You can cancel anytime. 

Welcome to The Plantaholic Prescription — your monthly fix of leafy chaos, curated straight from my jungle.

Each month brings a hand-picked surprise: sometimes one special rare plant, and other months a selection of 2–4 plants or cuttings. Contents can include rooted plants, rooted cuttings or unrooted cuttings, with uncommon finds and much-loved classics. The selection changes each month. Every box includes a small Soil Yourself sample, with occasional extra goodies.

Every box also includes a personal note from me with my latest tips, tricks, and hacks — what’s working in my greenhouse right now, what’s thriving, and what’s gone a bit feral. It’s part care guide, part confession.

Subscribers get first access to new stock, sneak peeks at seasonal boxes, and early access to rare or limited plants before they’re available to the public.

Payments & Renewals

    •    Your first order is placed on the day you subscribe. Your subscription is then billed and a new order placed automatically each month on the same date. A box is dispatched each month, within 5–7 working days of each order. Dispatch time is separate from delivery time.

    •    Once your monthly payment is taken, your box is confirmed for that cycle.

    •    You can cancel or pause anytime by logging into your account and managing your subscription directly.

    •    If you’d rather I handle it, just email thebeardedplantaholic@gmail.com and I’ll sort it for you.

    •    Cancellations made after payment will apply to the following month - your current box will still be sent.

Boxes are sent via tracked delivery. You’ll receive an email with your tracking info as soon as your order leaves the jungle.

UK orders usually arrive within 2–5 working days once dispatched.

All plants are carefully packed (by me and Charlotte) in eco-friendly, protective materials to make sure they arrive healthy and happy.

If your parcel goes missing, arrives late, or looks like it’s been in a bar fight, email thebeardedplantaholic@gmail.com within 7 working days, and I’ll track it down or replace it.

Refunds & Replacements

If your plants arrive damaged, faulty or not as described, email thebeardedplantaholic@gmail.com with your order number and photos so I can help. Please report arrival problems within 48 hours where possible; this request does not limit your statutory rights. Remedies will be provided in accordance with your consumer rights.

For change-of-mind returns, contact me before sending anything back. Your statutory cancellation rights apply wherever required by law; any exception for goods liable to deteriorate or expire rapidly applies only where the particular goods qualify.

Privacy & Data

Your details (name, address, email, payment info) are used purely to send you your plants and keep you updated. Payments are handled securely via Wix; I never see your card details.

I’ll only contact you about your orders, updates, or jungle-related news — no spam, no nonsense.

If you ever want your data deleted, updated, or changed, just email thebeardedplantaholic@gmail.com.

General Info

    •    You must be 18+ to subscribe.

    •    Plant varieties, size, and appearance may vary by season and availability.

    •    If a delivery is delayed or goes missing, please contact me so I can help resolve it. Nothing in these terms excludes your statutory consumer rights. Keep plants away from pets unless their safety has been verified.

    •    All text, images, and content belong to The Bearded Plantaholic Ltd. Copying them without permission is about as welcome as spider mites.

Summary:

Every month, you’ll receive a changing selection of plants or cuttings, a small Soil Yourself sample and a personal note with my best plant hacks, plus first access to new stock and occasional surprise extras.

Get ready for side effects including extreme happiness, excessive propagation, and possible jungle expansion.

One love,

Jonny – The Bearded Plantaholic

📧 thebeardedplantaholic@gmail.com